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Shipping and returns

We ship our products via DPD when possible, and in Vinologix packaging. As a result, the shipping costs are slightly higher than you might expect, but the chance of breakage during transport is minimal. In case of an incorrect bottle: please notify us by email at [email protected], and we will refund your money or send you a new bottle as soon as possible.



Shipping within the Netherlands

Shipping costs are € 7.39 up to 7.2 kilos

For packages between 7.2 and 14.4 kilos, shipping costs € 10.23

The average weight of a wine bottle is 1200 grams

Shipping is free for an order over 50 euros



Shipping to international zone 1 (BE, LU, DE)

Shipping costs in this zone start at € 12.50

For larger orders, please contact us by telephone or email



Shipping to international zone 2 (AU, DK)

Shipping costs in this zone start at € 18.50

For larger orders, please contact us by telephone or email
Shipping to international zone 3 (FR, GB, MO) Shipping costs in this zone start at € 22.50 For larger orders please contact us by telephone or email Shipping to international zone 4 (FI, IT, SE) Shipping costs in this zone start at € 34.50 For larger orders please contact us by telephone or email Shipping to international zone 5 (CZ, HO, PO, IR, LE, SLO, LI, SL, ET, RO) Shipping costs in this zone start at € 39.50 For larger orders please contact us by telephone or email Shipping to international zone 6 (GR) Shipping costs in this zone start at € 46.50 For larger orders please contact us by telephone or email Delivery times De Wijnwinkel delivers in the Netherlands within 3 working days. In other countries, delivery may take up to 5 working days. Returns Orders can be returned within the statutory cooling-off period of 14 days provided the product is unopened and undamaged. Return procedure 1. Click on 'My Account / Register' at the top right corner of the page and log in or create an account with the same e-mail address with which the order was placed; 2. Go to 'Returns' and create a return shipment. De Wijnwinkel will respond by e-mail.