De Wijnwinkel. Since 1986. Free delivery from 50 euro

Questions, Feedback, Complaints

For any and all questions please do not hesitate to contact us by phone on tuesday through saturday between 11 am and 5 pm. Our number is 0031206380157. 

We'd very much appreciate it if you were to contact us directly in case of a complaint by calling us or emailing to bestellingen@wijnwinkel.com.

If your complaint does not lead to an acceptable solution by us, then it is possible to register your dispute for mediation via Stichting WebwinkelKeur. It is also possible for consumers within the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet under consideration elsewhere, you are free to register your complaint here.